Privacy Policy
Last Updated: 1st January 2026
Welcome to Zerofuchs.co.uk (“we”, “us”, “our”, or “Zerofuchs”). Your privacy and the protection of your personal information are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://zerofuchs.co.uk/
and interact with Zerofuchs online. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect information that you voluntarily provide when you interact with our website, newsletters, social accounts, and customer services requests. The types of information we collect include:
Personal Information:
• Full name
• Email address
• Phone number
• Billing and postal address
• Transaction data when purchasing products or services from the site
• Account login information
Automatically Collected Information:
• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Device type (mobile, desktop, tablet)
• Referring pages and navigation pathways
We collect this automatically through cookies, pixel tags, and similar tracking technologies to optimise your experience and deliver relevant content.
2. How We Use Your Information
We use the information we collect to:
• Provide, operate and maintain our website
• Improve your experience on zerofuchs.co.uk
• Process purchases, orders, and payments securely
• Respond to your inquiries and fulfil customer service requests
• Send newsletters or marketing communications (only where you have opted in)
• Personalise content, offers, and recommendations
• Analyse site traffic, trends, and user behaviour for optimisation
These uses are necessary to deliver our services, comply with legal requirements, and improve user experience. We do not use your data for purposes other than those disclosed in this policy.
3. Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to recognise returning visitors, remember your preferences, and gather information about how visitors use our site. Cookies help us tailor content, fix errors, measure advertising effectiveness, and protect user security.
You can control or opt out of most cookies through your web browser settings — however, disabling cookies may affect your ability to use certain parts of the site.
4. Legal Basis for Data Processing
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal information based on one or more of the following legal grounds:
• Your consent where you agree to receive marketing communications
• Performance of a contract (e.g., fulfilling an order you placed)
• Legitimate interests (e.g., analytics, site improvement, and fraud prevention)
• Legal obligations we are required to comply with
5. Data Sharing and Disclosure
We may share your information with:
• Service Providers and Partners — such as payment processors, email platforms, and analytics providers
• Third-party vendors involved in delivering products and services you request
• Legal Authorities — where required by law, regulation, or legal process
6. Your Rights and Choices
You have rights regarding your personal information under UK data protection law, including the right to:
• Request access to your data
• Request correction or deletion of your data
• Restrict or object to our use of your data
• Withdraw consent at any time (for marketing messaging)
• Request portability of information held about you
To exercise these rights or make a data request, contact us directly using the details in the “Contact Us” section below.
7. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy and comply with legal obligations. This means your information may be stored while you are an active account holder or for a reasonable period thereafter to handle returns, refunds, or inquiries.
When information is no longer needed, we securely delete or anonymise it in accordance with our retention and security standards.
8. Security of Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorised access, loss, misuse, alteration, or destruction. While we strive to protect your data, no system can guarantee 100% security.
9. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data without parental consent, please contact us so we can remove that information.
10. International Data Transfers
Your personal information may be processed and stored outside the UK and EEA where our service providers operate. In these cases, we use appropriate safeguards to ensure that your data remains protected in accordance with applicable UK GDPR standards.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this policy, your data, or wish to exercise your rights, you can contact us:
Email: support@zerofuchs.co.uk
Website: https://zerofuchs.co.uk/
Social Channels: Instagram & Facebook (Zero Fuchs UK)